New free flow tolls start to be charged in RS, on Saturday (30)

FREE FLOW: Five new free flow toll booths start charging fees in RS, this Saturday (30). Photo: Disclosure/CSG

Squares managed by Caminhos da Serra Gaúcha (CSG) come into operation at midnight. Praça de Portão, on ERS-122 will be disabled, at 11pm on Friday (29)

From midnight this Saturday (30), the five toll plazas will come into operation, in the free flow system, on the highways under the administration of the concessionaire Caminhos da Serra Gaúcha (CSG). Authorization was given by the State Agency for the Regulation of Delegated Public Services of Rio Grande do Sul (Agergs), and published in the Official Gazette of Rio Grande do Sul, on the 20th.

According to the concessionaire, tariffs will be charged in both directions. Electronic billing gantries without gates are located at the following points:

ERS-122in km 4+600, in São Sebastião do Caí (RS)
ERS-122in km 45+500, in Farroupilha (RS)
ERS-122in km 151+900, in Ipe (RS)
ERS-240in km 30+100, in Santana Chapel (RS)
ERS-446in km 6+500, in Carlos Barbosa (RS)

With the change, the old toll plaza in Portão (km 0 of ERS-122) will be deactivated at 11pm on March 29th (Friday).

Payment on free flow

According to the company, after passing through the free flow, drivers have up to 15 days to pay the feeby means of tag (electronic sticker glued to the windshield), in the app “CSG FreeFlow”, for the site www.freeflow.csg.com.br or at the dealership’s five customer service bases, at ERS-122, RSC-453 and ERS-240 (read more below). The company does not issue invoices for payments.

To ensure that users are aware of the toll collection points, there are signs at the toll gate locations indicating the proximity of the toll booth. free flow, amounts and payment methods, in addition to digital panels on top of the automatic billing structures with varied messages.

Ricardo Peres, CEO of CSG, highlights that the first free flow operation in the State, at km 108.2 of ERS-122, three months ago, has positively exceeded expectations.

According to the executive, there is good acceptance of the technology by customers traveling on the highway. “The concessionaire was very concerned about disseminating as much information as possible so that the process could occur in the most transparent way possible and, in the coming days, it will intensify its actions to publicize the new five gantries“, he clarifies.

According to Peres, in addition to 0800 122 0240, anyone who needs guidance on the free flow You can stop at any of the dealership’s service bases. “CSG for our professionals to provide the necessary information and assistance. Over time, the system will become better known and easier for the population that travels along the stretches.”, he advises.

How to make payment?

No queues, no cancellations, enjoying the trip and with a discount, the free flow can be paid in four ways:

Tag: previously stuck to the windshield, the amount is automatically invoiced, without the need to worry about other payment methods. Several companies and financial institutions sell the tag through your websites and applications. The customer is the one who chooses which tag fits more into your routine.
“CSG” application FreeFlow”: downloaded for free from Play Store or the Apple Store, the application is easy and simple to use. But be careful, when downloading it is important to check if there are already open tickets, pay them and from the date of registration start controlling future statements. After registering, the customer can pay the amount after passing through the gate, checking their ticket statement, or enter credits before traveling, so that the debit occurs automatically. Credit/payment can be made by PIX or credit card, and the fare statement is available within 48 hours of passing through the gate. If the prepaid amount is not used, it is possible to recover the balance through the application itself. Credits do not expire. To obtain a discount on rates, you must register in advance.
site www.freeflow.csg.com.br: also free of charge, has similar uses to the application. To obtain a discount on rates, you must register in advance.
Totem on customer service bases: in person, it is possible to make payment by PIX or by credit and debit cards, through digital totems at the bases located in Ipê (ERS-122, km 151.8); Flores da Cunha (ERS-122, km 99.5); Farroupilha (ERS-453, km 118.6); Bom Princípio (ERS-122, km 36.1) and Capela de Santana (ERS-240, km 24.8). Easy to use, just tap the screen and then choose “Payment Free Flow”, Enter the vehicle’s license plate, click on “Search debts” and select the payment method. There is no discount here and no registration required. Due to the modality, the customer also does not have access to the ticket statement.

Discount on rates

Any vehicle (light or heavy), including motorcycle, previously registered in the “CSG” application FreeFlow”, on the website or using a valid tag will have a 5% reduction in the fare, regardless of the frequency on the route. The progressive discount, which reaches up to 20%, is given to passenger vehicles and motorcycles, that pass through the same gateway, in the same direction in the same month. The discount is valid when paid within 15 days and is not cumulative from one month to another.

I forgot to pay, what happens?

If the fare amount is not paid within 15 days after passing through the system, the vehicle owner loses the right to the discounts he has already purchased and will receive a traffic ticket for non-payment of toll, considered serious infraction. The penalty entails the payment of R$195.23 to the State Department of Traffic (Detran) of the State Government, in addition to five points on the National Driving License (CNH). Payment of the fine also does not pay the outstanding balance with the dealershipwhich may result in interest on the value and the inclusion of the vehicle owner’s negative name in collection agencies, such as Serasa and SPC.