It’s still unclear what happened, but it appears that “Spitz“, the community manager Arrowhead which in fact incited users to protest against the mandatory Playstation PSN account on PC, He was firedas reported by himself on the dedicated Discord channel.
The Arrowhead team always seemed very opposed to the initiative imposed by Sony to require a mandatory link between Steam and PSN accounts (later revoked by Sony, which was defeated after thousands of criticisms), as also reported by CEO Johan Pilestedt himself in several messages :
“Today I learned that it is generally not a good idea to tell people to request refunds and leave negative reviews when you are in the role of community manager,” wrote the character in question on Discord, also demonstrating a certain self-irony.
“I thank you for all your support and I am even more grateful that Now everyone can play the game again without restrictions”, he added, saying goodbye to the Helldivers 2 player community with a brief explanation of what happened.
“I knew I was taking a risk with what I said about refunds and review changes, I take responsibility for this and I don’t take it back, it was my job to represent the community and that’s what I did,” Spitz said. He also added that he didn’t want to cause problems with his behavior for people he respects, like the entire Arrowhead team.
The community manager in question is the one who, during the period in which PC players protested against the imposition of the PSN account, clearly reported that “players who demonstrate their discontent through reviews, refunds and so on give more impetus to discussions with Sony”, and that “while it hurts to see the game’s popularity suffer in the ratings, discussions are ongoing and our team stands with the players.”
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Tags: Helldivers community manager fired encouraged protest Playstation
