One of the most special dates for commerce is approaching, with the purchase of gifts for Mother’s Day, celebrated this Sunday, the 12th, and to help consumers guarantee their rights when purchasing products, Procon Tocantins carried out research on this Tuesday, 7th, in nine establishments in Palmas.
61 products were researched, such as sneakers, flat sandals, pants, dresses, smart TVs, smartphones, notebooks, bags, hairdryers, perfumes, flowers, among others.
The biggest variation found during the Procon Tocantins survey was 179.86%, in the dress. The lowest price found was R$49.99 and the highest was R$139.90.
In second place was the flat sandal, with a variation of 167.22%, sold between R$29.90 and R$79.90. And in third place was the skirt, with a variation of 148.28% and prices between R$ 49.90 and R$ 119.90 (full research link: https://central.to.gov.br/download/375898) .
The inspection director of Procon Tocantins, Magno Silva, highlights that the prices reported refer to those found on the day of the survey and are subject to changes by the establishments, as in this period approaching Mother’s Day, special conditions offered by establishments may arise, such as discounts and promotions.
Regarding internet purchases, it is important to highlight that the consumer can regret the purchase within seven days of receiving the product, as established in art. 49 of the Consumer Protection Code (CDC);
“It is essential that the consumer demands the invoice, it is the guarantee that the consumer has of the legality of the purchase. Furthermore, with the note it is possible to exchange or return what was purchased, as well as open a complaint or register a complaint with Procon Tocantins, if a problem occurs”, explains the superintendent of Procon Tocantins, Rafael Pereira Parente.
To make complaints, consumers can contact the agency via Dial Procon 151 or WhatsApp Report (63) 99216-6840.
