Home » Now » BRL 165 million loss: The sudden end to a vital health plan at Unimed that terrifies customers
Namely, Unimed has been operating in the market for over 50 years. With a wide network of cooperatives spread across the country, Unimed offers high-quality medical, dental and hospital care services, serving millions of beneficiaries in different regions.
Thus, given its grandeur, many were surprised by the unexpected end of one of their health plans and you remember this Tuesday (23), about the situation with a R$ 165 million loss.
We are talking about the early termination of the exclusivity contract between Unimed Vitória and the Benevix Administradora de Benefícios Ltda., which was originally valid until June 1, 2028, resulted in a lawsuit filed by Benevix against the medical cooperative.
According to information from the Vitoria News portal, the process, which seeks financial compensation, is underway in the Judiciary under secrecy. A Unimed Vitória was contacted, responding just 24 hours later through its Press Office, with a succinct 15-word statement.
“Unimed Vitória informs that it does not comment on the demand that is being processed in court.” When requested for the case number, it was mentioned that the case is under judicial secrecy, as per guidance from the legal sector. According to the source, customers who seek the company’s call center Benevix are informed that their customer cards have been changed by Unimedwithout your consent.
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They are instructed to check whether there has been a change in the contracted plan and, if so, to open a complaint with the Unimed and then to the National Supplementary Health Agency (ANS).
Namely, at the beginning of 2023, a disagreement began between the health operator and the plan administrator, in charge of sales and management of monthly charges, after the current board took office. This discontent was officially recorded in the Minutes of the Extraordinary General Assembly, which took place on July 10, 2023, at the Vitória Convention Center, with the participation of 579 members.
On the occasion, Dejair Xavier Cordeiro, Market Director at Unimed Vitória, expressed his dissatisfaction with Benevix. He mentioned that, still under the management of the previous board, at the end of 2022, the 9th addendum was signed with Benevix. Where the latter made an investment of R$15 million. In return, he received an exclusive contract with Unimed Vitória until June 1, 2028.
What is the difference in Unimed health plans?
A Unimed National Central offers health plan options that are part of the corporate health plan segment. Check out all the options offered:
- Unimed Classic: offers the best value for money, with assistance for small and medium-sized companies and for people who have a CNPJ. It only offers accommodation in an infirmary and the option with co-participation;
- Unimed Estilo: basic health insurance with national coverage for outpatient and hospital coverage, offering accommodation in a ward and apartment;
- Unimed Absoluto: Intermediate health plan with national coverage, offers accommodation in an apartment and the option of contracting with and without co-participation;
- Unimed Superior: Entry plan into the premium category with complete coverage, wide accredited network and extra benefits. It offers accommodation in an apartment and the option of hiring with and without co-participation;
- Unimed Exclusive: Premium Agreement that offers differences beyond health services. It has a wide service network, complete coverage, offers apartment accommodation and contracting with and without co-participation.
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