Criminals have access to banking data and torment account holders

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May 1, 2024 | 12:35

Criminals have access to banking data and torment account holders

Scammers torment account holders in repeated attempts to scam them. Using phone numbers similar to bank customer service numbers, criminals call people and start a conversation informing them that there has been a “suspicious transaction” via internet banking or app. To scare victims, they quote high values ​​and ask if they recognize the transaction.

Steel Diary Reproduction
A bank customer made a transaction using the app around 11 am and three hours later criminals already knew and tried to carry out a scam

They then ask victims to access the bank’s application. Meanwhile, they send a malicious link. The customer who clicks on the link sent gives the criminals permission to have full control of the account and carry out unauthorized transfers.

All banks warn that they do not make calls to customers from telephone numbers starting with 0800 or 4004. “These numbers are only for customers to contact banks and not the other way around. Banco do Brasil never calls customers from the number 4004”, warns the bank’s message.

Over the weekend, a scammer who identified himself as “Marcelo”, with a São Paulo accent, used the number 015 61 4003 33001 to try to carry out one of these scams on a customer. “Around 11am I used the bank app to make an operation and pay a bill. Three hours later, the scammer already knew that I made the transaction and called me trying to convince me to open the app, as there was another transaction via Pix, this time worth R$4,300. If I hadn’t been aware of the actions of these scoundrels, I would have fallen”, says the account holder.

“Brazen leak”

According to the reader, it was evident that the swindler knew that he carried out a banking transaction through the app in the morning. “So much so that, already knowing he was a scammer, when he asked me if I had carried out any operations on Friday morning, and I denied it, it was clear that he knew what I had done. When I asked if he thought I would fall for this trick, the swindler hung up,” he concluded.

The case reported by the reader is not the only one. In several other scams or attempted scams already reported by Diário do Aço, victims reported that the criminals knew which banks they had an account with, knew about financial transactions, had personal data, including CPF and residence address and even properties registered in their names.

Already published about scams:
-Number of scam records in Vale do Aço increases by 24%
-Scammer deceives two young people in negotiating a Yamaha Fazer
-Young man loses R$7,400 when trying to buy a motorcycle he saw advertised on Facebook
-Man falls for fake vehicle sale scam and loses more than R$7,000
-Scammers harm two women in Ipatinga
– Caratinga had the highest rate of scam victims among the cities in the Metropolitan Colar of Vale do Aço
-Scammers continue attacking with the nude scam
-It was a scam: the car was advertised on Facebook for R$6,800
-Fake bank central scam: elderly woman loses more than R$16,000 in Santana do Paraíso
-Scam victim accuses seller of acting in collusion with swindler
-Belo Horizonte resident falls victim to scam when negotiating Renault Clio announced for sale in Timóteo
-Victim of nude scam complains about gang threats

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The article is in Portuguese

Tags: Criminals access banking data torment account holders

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