The use of the DF Transparency Portal increases for the second year in a row

Data from a survey carried out by the General Comptroller of the DF (CGDF) indicate that, from 2022 to 2023, the DF Transparency Portal showed an increase of 57% in accesses and more than 30% of new visitors, indicating that the idea of Modernizing the service made consulting the information available more attractive to citizens. The growth was also noted when comparing the years 2021 and 2022, when accesses increased by 38%.

Information related to the number of views shows how many times the portal was accessed, but without the internet user necessarily interacting with the available tools. Users or visitors are those accesses in which the citizen interacted and used the portal’s services.

For the DF’s controller general, Daniel Lima, the data is positive and a reason for celebration, considering that, on April 3rd, Public Transparency Day is celebrated in the DF. “I believe that the version we built is easy to understand, making the process very simplified. Which means that, with two or three clicks, the user already has access to the information they are looking for. This ease increases the use of the tool and even the population’s curiosity regarding the information made available”, he states.

Analysis: 2023 x 2022

Analyzing the aforementioned periods, views went from 6 million in 2021 to 8.3 million in 2022, reaching 13.1 million in 2023. The total number of visitors who used the portal was 55 thousand in 2021 , to 627 thousand in 2022 and reaching the number of 819 thousand in 2023.

With the information collected, it can be seen that the web version (mainly accessed from computers) still stands out in relation to the mobile model, both in terms of page views (8.7 million on desktop versus 4.4 million on mobile) , as well as users (718 thousand on desktop and 101 thousand on mobile).

Although the web version continues to be used more than the mobile version, growth has been noted in the version for smartphones. Access via cell phone showed significant growth. In 2022 there were 2,145,602 hits compared to 4,439,478 in 2023. This represents an increase of more than 106% in views.

The scenario was already expected during the planning of the platform, as explained by CGDF’s Transparency and Social Control sub-controller, Rejane Vaz: “This simplification of use helps a lot when mobile is the chosen means of access, as we plan everything to match to the global trend of improving the smartphone experience.”

Discover the Transparency Portal

The DF Transparency Portal is one of the tools made available by the General Comptroller of the Federal District (CGDF) to encourage Social Control. It is where citizens can check all government spending and investments. On the portal it is possible to access public resource applications in areas such as health, security and education, employee remuneration, among other information.

The first version was developed in 2009, by the DF Finance Department, in compliance with Complementary Law No. 131, of May 27, 2009, known as the “Transparency Law”. In 2011, the management of the portal began to be carried out by the General Comptroller of the Federal District. Three major redesigns of the portal have been carried out since then, the last of which was launched in October 2019, which included a “super search” tool, which makes it easier for citizens to find data quickly.

Furthermore, one of the objectives is for the website to be a mechanism that allows citizens to learn, question and also act as inspectors of the application of public resources. “We believe in the importance of society’s role in monitoring the state, that is, in social control. The portal is one of the main active transparency tools, where society finds information about the application of public resources, essential for exercising citizen participation”, highlighted Rejane Vaz.

*With information from CGDF