A temporary failure in the system of some telephone operators this Saturday, 3rd, resulted in the instability of some emergency numbers, such as 190, 192 and 193. The information was confirmed by the Government of Sergipe.
In a statement, the state government stated that the State Secretariat for Public Security of Sergipe (SSP) and the State Secretariat for Health (SES) have made alternative numbers available so that the population can be served.
Check alternative contacts
To contact the Integrated Center for Public Security Operations (Ciosp), with demands regarding the Military Police and the Fire Department, users who cannot contact numbers 190 and 193 can call: 98816-6575; 98853-5677; 99191-3895 or 99191-3863.
To activate the Mobile Emergency Care Service (Samu 192 Sergipe), the State Department of Health informs that, until the situation normalizes, the service is available for assistance by telephone number 99191-6617.
The National Telecommunications Agency (Anatel) was notified by the SSP, through Ciosp, and is taking the appropriate measures to remedy the incident and investigate what happened. The company responsible for customer service at Ciosp is also aware of the situation and is working to reestablish service to telephone operator customers.
SES has also opened a call to the responsible operator, with the aim of resolving the situation as soon as possible.
by João Paulo Schneider