Co-founder and director of operations and technology at healthtech Medipreo
The pandemic period accelerated technological transformations and the digitization of companies. As a result, people managers had to deal with a new workforce scenario never seen before.
Remote work became part of everyone’s daily life, and the vast majority had never worked in this way. In many companies, there was an increase in cases of employees who had some type of complication involving mental health, such as burnout, depression and anxiety attacks.
In this context, companies have to understand their employees in depth, in addition to measuring the emotional state of talents and offering other types of support to anticipate potential crises and reduce stress in the corporate environment.
The importance of employee mental health is widely recognized but not yet put into practice. For decades, it was commonly thought that emotions should be put aside in the workplace.
HRs are increasingly responsible for the mental health and emotional well-being of employees, however, the study showed that while they recognize the value of addressing employees’ emotions, only 21% of companies do emotional analysis and no company trains their employees. people in emotional skills.
These results show how much room there is to improve the emotional well-being of the workforce. It is necessary to measure how employees feel to allow emotions to be incorporated into organizational processes – from how people are hired and trained, to what types of jobs are asked to do.
The pandemic has accelerated the emergence of numerous new technologies that help HR professionals use data to their advantage. Today, for example, it is possible to monitor information on the health of employees that indicates whether there is a potential for depression, absenteeism, agoraphobia, among other chronic conditions that may be affecting the mental health of employees.
Having a management that takes into account organizational emotional intelligence can guide companies to become more human-centered and more welcoming to employees who have taken breaks in their journeys due to a health problem.
The managers of the future need to embrace the role of data scientists and guardians of culture. Undoubtedly, the future of efficient people management involves analyzing information from your workforce to make the relationship between employer and employees even more humanized.